TRUE LIFE: I am Mitch Mason || New TIMTanks & More

June 22, 2012 – 1:51 pm – 3 Comments

You asked and we deliver – Matt and I are proud to present to you the all new, much improved TIMTank collection. Wear them in, wear them out, wear them wherever the fuck you want to. They’re available in three awesome designs, including Liam Coles infamous “DickMan,” so go do yourself a favor and get one before they’re gone.

Along with the launch of our new tanks, we are pleased to announce a significant change for all our apparel. Many of you told us you wanted to see an improvement in the fit, comfort, and quality of our wares. We agreed, and set out to find the right supplier that could make the quality of our gear match the quality of our flicks. That said, it brings me great pleasure (seriously it’s giving me a boner) to share with you that we have transitioned almost all of our wearables over to American Apparel, for manufacturing.

So, why American Apparel? What sets them apart from their competition? Fabric. Their smooth, soft, 100% cotton fabrics have raised the bar in their industry. Plus, much of what they produce is woven at their factory in downtown Los Angeles, for better quality control. One thing to note about American Apparel is that they run true to size (which is slightly smaller then what we carried before.) Before purchasing I suggest checking out American Apparels size chart or contacting our customer service team to ensure you get the right fit.

Speaking of customer service – did you know we are currently testing expanded customer service ours? That’s right we have men available to help you with all your needs from 9am-12am Monday-Friday and 12pm-9pm on Saturday. (All times are pacific standard time.) You may have also noticed another change over the past month. I’m talking about that little box in the right-hand corner of our sites – our new live chat feature. This new toy gives you direct access to our customer service guys for help with any questions or comments you may have.

Don’t need help?

Just want to say hi?

No problem, that’s what we are here for. Simply click the chat box to speak to one of our studs. (Even Matt and I are available to chat from time to time.)

As always your feedback about these changes or anything else related to our studio and industry are always welcomed. Here’s how to reach us. By Email || On Facebook || On Twitter || Live Chat ||Phone – 415.553.8181

Until Next Time – XoXo